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Red Hook Central School District

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Health Insurance Information

Employee Health Insurance

The text 'NFP Solutions' is displayed in a clean, modern font.The Red Hook Central School District is transitioning to an online platform through NFP Solutions (Employee Navigator) for Health Insurance Enrollment and Buyout Election.

Open Enrollment begins Monday, April 27 and ends Sunday, May 10. Once registered with NFP, the online portal is available to employees 24 hours a day throughout the year.

Every employee must login to the platform either to enroll in insurance or decline insurance and opt for the buyout. This is true even if you are keeping the same plan as last year. Any employee who does not enroll by May 10 runs the risk of losing insurance coverage for the 2026-27 school year.

All employees should receive an email directly from NFP Solutions with details instructions. Guides for how to get started in the platform and how to make benefit elections are available below.

 

How to Get Started    How to Make Benefit Elections    Visit NFP Solutions Employee Navigator

If You Need Assistance

NFP Support Hours: 
Monday-Friday, 8:15 a.m.-4:30 p.m.
Email: NFPSolutions@nfp.com
NFP Solutions Help Desk number: 518-244-4323

 

Remember: Contacting NFP Directly is the most effective way to receive assistance. There is no direct Red Hook employee designated to supply health insurance support.

Questions and Answers

  • Visit the NFP Solutions Employee Navigator page.

  • The open enrollment period is Monday, April 27 to Sunday, May 10. During the period you can sign up or opt out and receive the buyout.

    Outside of the open enrollment period, employees can only change their health benefits for themselves or a dependent if they have a qualifying life change event or, obviously, if they are a new hire. Confer with the Employee Navigator portal to learn more about what would be a qualifying life change event.

  • At the beginning of the process, the Benefit Portal lets employees know what they will need provide, as well as the steps that are involved in enrollment.

  • Yes! As this is a new benefits system, all employees need to register and enroll in their prefered benefits, even if they are not making changes from the previous year or if they are opting out.

  • In the Benefit Portal, registered NFP Solutions users can enroll for benefits, renew benefits, compare plans, evaluate plan costs and manger their benefits online. The portal is available at any time of the day throughout the year, but certain enrollment functions are only available during the open enrollment period.

    The online portal allows employees to access:

    • A virtual ID card
    • Plan summaries
    • Plan documents
    • Provider directories
    • A pharmacy/laboratory locator
    • Rx information
    • Links to outside resources
    • Company forms and information

  • NFP Support Hours: 
    Monday-Friday, 8:15 a.m.-4:30 p.m.
    Email: NFPSolutions@nfp.com
    NFP Solutions Help Desk number: 518-244-4323

    There is no direct Red Hook employee designated to supply health insurance support.